We're proud of what our customers have to say about our service.
September 18, 2008
Dick E.
"Just wanted to say you have an excellent support team! I have spoken with Teri Mobley several times and he has fixed my problem once again within 4 to 5 minutes without any extra cost to me. Teri is a very knowledgeable guy. "
July 17, 2008
Anonymous
"I would like to thank your employee, Johnny Werner. Three years ago I had a flat tire in the parking lot of CVS. Johnny was very kind to change my tire for me. I want to take this opportunity to thank him, and it is good to know that you have employees like Johnny to represent RTC."
July 16, 2008
Rhonda B.
"Your technician, Trey, came out today and moved my DSL connection, and did a great job. He was very nice and had a great attitude!"
July 16, 2008
Vanessa D.
"I've been away for several years, and RTC makes me glad to be back! The customer service is great! I have high expectations and RTC exceeds them. Billy Crisp came out on a Saturday to install a filter so that my internet would work....it was scheduled for a Monday. He was very professional and has a great attitude. Your CSR, Marilyn, took my order...she was very nice and pleasant to talk to. She was calming, which was a great help considering another cable company (who's name I won't mention) had me fired up! And least but not least, Elaine Dotson- thank you for promptly returning my phone call. I love this Company and I thank you for letting me be a part of it by providing me with your services."
July 16, 2008
Cathy W.
"Your CSR, Joyce Denton, was very courteous and kind and helpful with my phone issues. I don't know of anywhere that had such great customer service!"
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